Create, update, and launch product marketing plans as assigned. Collaborate with Marketing Team to create and implement compelling messaging. Responsible for marketing analytics and recommendations as assigned to ensure product success. Assist with general marketing management for assigned TABS products through the lifecycle in support of EID business objectives. This rol

The Manager, Digital Customer Experience (DCX) is part of the Customer Experience (CX) Department within Operations. This role is responsible for strategic planning, implementation and portfolio management functions that elevate the digital customer experience. Omnichannel digital engagement includes mobile, self service portals, SMS text, chat, artificial intelligence, r

Actively and consistently support all efforts to simplify and enhance the customer experience. Develop a strategic, disciplined, detailed and structured team and assist with developing their direct reports as to drive a high performance culture and environment. Lead a structured, consistent and disciplined execution of ISP activities. Oversee all cabling, equipment instal